Terms of service

Introduction

Hello and welcome to Indo Surf Bible! By using our website, www.indosurfbible.com, you are agreeing to the following Terms and Conditions. Please kindly read our Terms and Conditions before purchasing The Indo Surf Bible or using our website.

1. Accepting our Terms By accessing and using our Site and purchasing the Indo Surf Bible, you are agreeing to be bound to our Terms and any modifications that can be made to them. If you do not agree to our Terms, you should no longer use our website nor purchase the Indo Surf Bible.
   
2. Changes to Terms Indo Surf Bible has the right to change our Terms and conditions at any time. If we do, the modified version of our terms will be uploaded onto the website, and the new Terms and conditions are in immediate effect. We encourage you to review our page frequently for any modifications.
   
3. Use of the Site the Site is for personal and non-commercial use only. You agree not to use the Site for any unlawful or prohibited activities, including but not limited to interfering with or disrupting the Site’s functionality or violating intellectual property rights.
   
4. Product Information and Pricing Indo Surf Bible strives to ensure all information of the website is accurate, including the pricing and description of our product. However, we do not warrant that product descriptions, images, or prices are always accurate or complete. In the event of an error, Indo Surf Bible reserves the right to correct it without notice.
   
5. Orders and Payments When placing an order on the website you are agreeing to purchase products subject to availability and acceptance by Indo Surf Bible. We reserve the right to refuse or cancel orders, especially in cases where we detect errors in the order process or payment issues.
   
6. Shipping and Delivery Please refer to our Shipping and Return Policy section for details regarding shipping rates, delivery times, and other related information.
   
7. Returns and Exchanges Please see our Shipping and Return Policy for detailed information about our return and exchange policy.
   
8. Intellectual Property All content on our website such as text, images, logos, videos, and designs, is the property of Indo Surf Bible and is protected by copyright, trademark, and other intellectual property laws. You may not use any content without written consent from the Indo Surf Bible team.
   
9. Privacy Policy Indo Surf Bible is committed to protecting your privacy. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
   
10. Limitation of Liability Indo Surf Bible will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of the Site, including but not limited to product defects, delivery delays, or other issues outside our control.
    
11. Governing Law These Terms are governed by the laws of the country in which Indo Surf Bible operates. Any disputes will be resolved in the appropriate courts in that jurisdiction.
    
12. Contact Us For any questions or concerns about these Terms and Conditions, please contact us at info@indosurfbible.com.

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Shipping and Return Policy

Shipping Policy

At Indo Surf Bible, we are committed to delivering your products promptly and securely. Here’s what you can expect when ordering from us:

1. Processing Time Orders are typically processed within 1-2 business days. During peak periods, processing may take slightly longer. You will receive an email with tracking information once your order has shipped.
   
2. Shipping Methods and Rates We offer various shipping options based on your location. The shipping cost is calculated at checkout. Shipping times will vary depending on the destination.
   • Domestic Shipping: Estimated delivery time within [insert country] is [insert time frame].
   • International Shipping: Estimated delivery time for international orders is [insert time frame].
     
3. Tracking Your Order Once your order has been dispatched, you will receive an email with a tracking number. Use this number to track your order via the carrier’s website.
   
4. Shipping Delays While we make every effort to ensure timely delivery, Indo Surf Bible cannot be held responsible for any delays caused by third-party carriers or customs processing.
   

Return Policy

At Indo Surf Bible, we prioritise customer satisfaction. If this is not the case, we do offer a hassle-free return process. Please read the following with regards to our return policy:

1. Eligibility for Returns
   You may return items within 30 days from the date of receiving our product to be eligible for a full refund or exchange, provided the product is not used, damaged and is in its original condition, and in its original packaging. Products that are worn, damaged, or altered will not be eligible for a return.
   
2. How to Return an Item
   To start a return please contact the info@indosurfbible.com with your order number and the reason for the return. Once your return request is approved, we will provide you with instructions on how to send the item back.
   
3. Return Shipping Costs
   You will be responsible for the return shipping costs unless the return is due to an error on our part (e.g., damaged or incorrect items). We recommend using a trackable shipping service to ensure your return is received.
   
4. Refunds and Exchanges
   Once we receive your returned item and inspect its condition, we will process your refund to the original payment method. Please allow up to 7-10 business days for the refund to appear in your account, depending on your payment provider.
   Alternatively, if you prefer an exchange, we will send you the replacement item once we have received the original product.
   
5. Non-Returnable Items
   Please note that gift cards and digital products are non-returnable.
   
6. Damaged or Incorrect Items
   If you receive an item that is damaged or incorrect, please contact us immediately at info@indosurfbible.com. We will arrange for a return and cover the shipping costs for the replacement or refund.

Thank you for shopping with Indo Surf Bible! If you have any questions about our return policy, please don’t hesitate to reach out to us.